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Shipping

Shipping & Delivery⛵

We've hand-selected a special pigeon to fly our OTAA gear all around the planet 🌍🦜.
If you'd like your delivery to be turbocharged, he also flies express.
The problem is, we sometimes have trouble getting him back to HQ.
Particularly if you live in the Maldives 🌴🌊.

New Zealand🥝

Standard Air Mail International ✈️

4 to 8 Business Days

free

DHL Express - International 🚀

1 to 3 Business Days

$18 NZD / $18 AUD

FREE FOR ORDERS OVER $80 NZD / $80 AUD

Dispatch within 1 working day 📦

(When you place your order before 1pm AEST (Mon - Fri), our ninjas offer same day dispatch. If you order after 1pm AEST, we’ll get it sent out the very next day. It’s a guarantee!)

Search other Countries / Currencies

Sorry, we can't find what you're looking for.
your country might fall under one of the below shipping methods,
Otherwise feel free to reach out to us at hello@otaa.com

Australia🦘🐨

Standard Postage 🥥

3 to 7 Business Days

free

Express Postage 🚀

1 to 2 Business Days

$9.99 AUD

FREE FOR ORDERS OVER $80 AUD

warehouse pickup (click & collect) 📦

20 Columbia Court, Dandenong South VIC 3175

free

United States🦅

Standard Air Mail International ✈️

10 to 15 Business Days

free

DHL Express - International 🚀

2 to 5 Business Days

$10 USD

for orders between $20 USD - $49.99 USD

DHL Express - International 🚀

2 to 5 Business Days

$19 USD

FREE FOR ORDERS OVER $50 USD

United Kingdom👑

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

£22 GBP

FREE FOR ORDERS OVER £150 GBP

Canada🍁

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

$30 CAD

FREE FOR ORDERS OVER $150 CAD

Taiwan🧋

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

$25 TWD / $25 AUD

FREE FOR ORDERS OVER $110 TWD / $110 AUD

Singapore🌶️🦀

DHL Express - Import / Duties paid 🚀

1 to 3 Business Days

$25 SGD / $25 AUD

FREE FOR ORDERS OVER $110 SGD / $110 AUD

Hong Kong🍜

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

$25 HKD / $25 AUD

FREE FOR ORDERS OVER $110 HKD / $110 AUD

Mexico🌮

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

MEX $25  / $25 AUD

FREE FOR ORDERS OVER MEX $120  / $120 AUD

Philippines🎤

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

25 PHP / $25 AUD

FREE FOR ORDERS OVER ₱110 PHP / $110 AUD

Germany🥨

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

20 EUR

FREE FOR ORDERS OVER €130 EUR

France🥐🥖

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

20 EUR

FREE FOR ORDERS OVER €130 EUR

Spain🥘

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

20 EUR

FREE FOR ORDERS OVER €130 EUR

Italy🍝

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

20 EUR

FREE FOR ORDERS OVER €130 EUR

Ireland🍀

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

20 EUR

FREE FOR ORDERS OVER €130 EUR

The Netherlands🌷

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

20 EUR

FREE FOR ORDERS OVER €130 EUR

Belgium🍟🧇

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

20 EUR

FREE FOR ORDERS OVER €130 EUR

Portugal🐟🔥

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

20 EUR

FREE FOR ORDERS OVER €130 EUR

Finland🧖

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

20 EUR

FREE FOR ORDERS OVER €130 EUR

Austria🥐

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

20 EUR

FREE FOR ORDERS OVER €130 EUR

Greece🫒🥙

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

20 EUR

FREE FOR ORDERS OVER €130 EUR

Cyprus🥙

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

20 EUR

FREE FOR ORDERS OVER €130 EUR

Andorra💃

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

30 EUR

FREE FOR ORDERS OVER €200 EUR

Rest of europe

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

25 EUR

FREE FOR ORDERS OVER €130 EUR

Switzerland🫕/ Liechtenstein

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

25 CHF / $25 AUD

FREE FOR ORDERS OVER 130 CHF / $130 AUD

Sweden🐟

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

kr25 SEK / $25 AUD

FREE FOR ORDERS OVER kr130 SEK / $130 AUD

Denmark🥪

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

kr.25 DKK / $25 AUD

FREE FOR ORDERS OVER kr.130 DKK / $130 AUD

Norway🫓

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

kr25 NOK / $25 AUD

FREE FOR ORDERS OVER kr130 NOK / $130 AUD

Poland🥟

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

25 PLN / $25 AUD

FREE FOR ORDERS OVER zł130 PLN / $130 AUD

Czech Republic🔭

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

25 CZK / $25 AUD

FREE FOR ORDERS OVER KČ130 CZK / $130 AUD

Hungary🍲

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

Ft25 HUF / $25 AUD

FREE FOR ORDERS OVER Ft130 HUF / $130 AUD

Croatia⛵🏃

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

kn25 HRK / $25 AUD

FREE FOR ORDERS OVER kn130 HRK / $130 AUD

Romania🥚🎨

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

lei25 RON / $25 AUD

FREE FOR ORDERS OVER lei130 RON / $130 AUD

Japan🎎🗻

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

¥25 JPY / $25 AUD

FREE FOR ORDERS OVER ¥110 JPY / $110 AUD

Malaysia🍜

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

RM25 MYR / $25 AUD

FREE FOR ORDERS OVER RM110 MYR / $110 AUD

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

$25 AUD

FREE FOR ORDERS OVER $110 AUD

South Korea🍲

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

25 KRW / $25 AUD

FREE FOR ORDERS OVER ₩110 KRW / $110 AUD

Thailand🍲🍛

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

฿25 THB / $25 AUD

FREE FOR ORDERS OVER ฿110 THB / $110 AUD

Turkey🧿

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

45 TRY / $45 AUD

FREE FOR ORDERS OVER ₺200 TRY / $200 AUD

Brazil⚽

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

R$45 BRL / $45 AUD

FREE FOR ORDERS OVER R$200 BRL / $200 AUD

Chile🍇

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

$45 CLP / $45 AUD

FREE FOR ORDERS OVER $200 CLP / $200 AUD

Qatar🏝️

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

ر.ق45 QAR / $45 AUD

FREE FOR ORDERS OVER ر.ق200 QAR / $200 AUD

South Africa🪘

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

R45 ZAR / $45 AUD

FREE FOR ORDERS OVER R200 ZAR / $200 AUD

Kuwait🍚🐟

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

د.ك45 KWD / $45 AUD

FREE FOR ORDERS OVER د.ك200 KWD / $200 AUD

Israel

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

45 ILS / $45 AUD

FREE FOR ORDERS OVER ₪200 ILS / $200 AUD

United Arab Emirates🏝️🏙️

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

$45 AUD

FREE FOR ORDERS OVER $200 AUD

Rest of Asia🌏

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

$25 AUD

FREE FOR ORDERS OVER $110 AUD

Rest of the world🌐

DHL Express - Import / Duties paid 🚀

3 to 5 Business Days

$70 AUD

FREE FOR ORDERS OVER $350 AUD

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OTAA and monkey flying on a persian rug at night

Return journey

OUR HANDY GUIDE TO CHART YOUR ORDERS' SAFE EXPEDITION BACK

COVID-19 and Shipping Times Impact

Due to the current global situation with regards to COVID-19 our carrier pigeons might have a harder time than usual getting your order out with their usual swiftness. 📦🚢
As such, we wanted to update everyone on what to expect when it comes to arrival times and operations at OTAA;

We are shipping out orders daily 📦 ⛵

We are experiencing delays with some of our orders however this has luckily not been an issue across the board. We would encourage customers to keep the possibility of a delay in mind (especially for time sensitive orders) but the usual shipping times can still be used as a basic guide to what to expect from shipping. ⛵

International Potential Delays

Unfortunately, in the parcels that do get delayed we are seeing some varied results but the guide below will indicate the average delay times; DHL Express parcels may experience delays of up to 3 days. Regular global mail international parcels may be up to 7 business days late.

Australia Post

Australia post has seen the least impact but could also be delayed up to 7 days for regular post.

Australia post express is still generally delivering in 1-2 business days, but can also be impacted by a few days from what we've seen.

All Australia Express parcels also have tracking numbers included and will give you regular updates on the status of your order.

We thank you for your patience and understanding during this time. Drinks are definitely on us.

Cheers 🍻

Currency and Pricing

All transactions are processed in the currency shown on the product and checkout page. Most countries have tax included in the price, if not, the tax will be shown on the checkout page before purchase. 

Customer Service

The Brothers at OTAA are committed to providing exceptional customer service and quality products. Standard dispatch timeframes are between 1-2 business days. If you have any questions or concerns about a product, your order or life in general; send through an email to hello@otaa.com

Otaa stepping off of a sinking ship onto a dock where monkey is greeting him.

Shipped from down under 🐊

Melbourne, Australia

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